Refund policy
We hope you are happy with everything you buy. However, if there is anything that does not meet your needs or expectation, you can return eligible items within 30 days of receiving them for a refund or exchange.
If you receive a defective or damaged item, please let us know, we will replace it for you ASAP.
RETURNS
Items has been shipped.
- You may be responsible for the return shipping if the return is not due to Product Damage/Shipping Issue/Product Defect.
- If you have more than one box, process the items in each box as a separate return.
EXCHANGES
- Exchanges are only accepted for the original style/product in the same price.
- If you wish to exchange your items for an alternate style/product, we suggest that you may return the original items for refund and place a new order.
- All exchanges are based on stock availability. If it's unavailable when we receive the returns, a refund will be issued instead.
REFUNDS
Upon receipt of returned goods for processing, refund or exchange will commence.
All refunds will be issued to the original payment method used at checkout. The time it takes to receive your refund may vary based on the payment method. Please see the estimated processing times below:
- PayPal refunds: 3-5 business days
- Credit card refunds: 5-10 business days
STILL NEED HELP?
If you have any questions, please click the chat button on the site or email us at fuxufuxu9@gmail.com, we are here to help!